Abby's Blog Posts on Troubleshooting
‘Tis the season to give thanks, presents, and ring in the New Year. We’re all grateful for the good health and happiness of our friends and family and the good health of our computer and printer.
I was called upon this weekend by a friend whose computer died. She and her daughter had about 1,000 songs between their two iPods, which were purchased online, as well as copied from their own CDs, into iTunes.
It’s bad enough when something goes wrong with the computer, but then when its compounded by an awful experience with a phone tech support person…well, it’s almost more than any one person should have to endure. In an earlier article (Tips on Tech Support) I gave suggestions about how to best take advantage of a call to tech support.
For me, two of my least favorite things in the world are a visit the dentist and a call for computer technical support. In truth, I always leave the dentist office with clean teeth and no cavities.
I’ll tell you a secret if you promise not to tell anyone else. When I was about 9 years old I cut the tag off my mattress.
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