Abby and Me

I was called upon this weekend by a friend whose computer died. She and her daughter had about 1,000 songs between their two iPods, which were purchased online, as well as copied from their own CDs, into iTunes. Read Full Post

It’s bad enough when something goes wrong with the computer, but then when its compounded by an awful experience with a phone tech support person…well, it’s almost more than any one person should have to endure. In an earlier article (Tips on Tech Support) I gave suggestions about how to best take advantage of a call to tech support. Read Full Post

For me, two of my least favorite things in the world are a visit the dentist and a call for computer technical support. In truth, I always leave the dentist office with clean teeth and no cavities. Read Full Post

This week I received an e-mail from a friend warning about a virus that was likely to have infected my computer. The e-mail (which she was forwarding to everyone in her address book, as had the person who sent it to her and the person before that) instructed us to delete a file the supposed virus had created, claiming that it would otherwise corrupt the computer. Read Full Post

I’ll tell you a secret if you promise not to tell anyone else. When I was about 9 years old I cut the tag off my mattress. Read Full Post

I never took a class in computers or read a book to learn to tame the monster. I simply sat down at a computer and fiddled around making many mistakes along the way, but learning as I went. Read Full Post

When I was seventeen I scooped a lot of ice cream working the counter at Howard Johnson’s to buy my first car. It didn’t seem to matter that the car needed vice grips to open the door or that it sounded like a 747, not a TR6, because with it I was free as a bird. Read Full Post