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Abby Stokes

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Palm and Yahoo calendar sync

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6:47 pm
October 26, 2009


ChareleanorK

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Hi Abby,

I enjoyed talking to you at your Old Lyme book talk recently.

I have a huge challenge.  I recently had a Palm Zire 71 which I had synced to Palm desktop for contacts and photos and to Yahoo for the calendar. I lost it.

I now have purchased a used Palm Tungsten E  that was not working. I bought a new battery, took the Palm apart, snipped the wires, installed and soldered in the battery, charged it and now it works fine.   But….syncing it the way I want is a huge problem. I want to Intellisync to Yahoo Calendar but also to  Palm desktop to install photos from my computer and syn up the contacts.  ( I did import contacts from Outlook Excel sheet. They show by first name and I cannot figure out how to show by last name.)   Some of the conduit choices were grayed out and I could not sync them.  Once I had the calendar synced to Yahoo but then I experimented with the Palm desktop and now it will not work again no matter what I do. I even downloaded a trial of  Conduit Buddy to help with the situation. I guess I do not fully understand what I am doing so I cannot get to the spot where it works properly.  Right now it appears that the calendar is in sync with the Outlook Calendar.  I tried to Google help for the situation but I seem to get into deeper trouble.  How can I find help for this situation? Should I uninstall all Palm and Yahoo Intellisync and start over? Is there anywhere I can go to get help?  I really like to understand what I am doing and I enjoy the challenge. Thanks for any help you can give me.   

3:02 am
March 30, 2010


admin

Admin

posts 44

I owe you an enormous apology for not getting back to you sooner…your post slipped through a cyber crack!

Very glad you enjoyed our afternoon in Old Lyme. Now in reading your e-mail, I am wide eyed. You opened up the back of your Palm PDA (personal digital assitant for anyone else reading this who isn't familiar) and SNIPPED THE WIRES AND SOLDERED IT! You are a much braver person than I.

My suggestion is that you start with calling Palm tech support 1-408-617-7000. They are VERY helpful and clear on the phone. Unfortunately, you may discover that some things that you hope to do are not possible, but they will be able to let you know.

Now…when you are on the phone with them you will NOT tell them what you did with the wire cutters and the solderer. Repeat…you will NOT tell them. That may disqualify you for technical support.

Let me know if they are able to help. Good Luck!

Best, Abby

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